The Ugu District Municipality requires to renew the of the;
The RouteMaster.NET meter reading equipment software license for the period
1 July 2017 to 31 July 2018
The license supplied should be applicable to the following;
18 Handheld software functionality licenses
18 handheld GPS Functionality licenses
18 Handheld imaging functionality licenses
13 Month Service Level Agreement for;
Available helpdesk with service provider
Calls to be responded to within 8 working hours
Tests and analyses within 72 working hours
Onsite support within 7 calendar days
Should travel costs be incurred for onsite support it will be paid separately on an ad-hoc required basis
All bidders wanting to quote need to ensure the specifications above are adhered to.
All quotations should include a comprehensive proposal and a subsequent SLA will be signed. All certifications to support and supply this license must be attached to the proposal by prospective bidders.
For more information contact
Norma Grobler on 0834661476 or Norma.Grobler@ugu.gov.za