Corporate Services
The department is responsible to discharge the responsibilities of establishing an efficient administration. It is working closely with the Office of the Municipal Manager as a business partner with all the departments of the municipality.
The other strategic pillar of the department is Investment in Human Capital as per the provision of the Skills Development Act No. 97 of 1998, hence the focus in capacity building of Municipal employees, Councillors and citizens of the District (Skills Development Act Section 18.2).
It covers the following functions:
- Human Resources
- Administrative Policies And Procedure Manuals
- Employment Equity
- Labour Relations
- Skills Development
- Employee Assistance Programme
- Secretariat Support To Council And Its Committees
- Information Technology
- Occupational Health And Safety
- Records Management
- Auxiliary Services
- Facilities Management
- Telecommunications
- Disaster Risk Management
Corporate Services Members
Ms Makhosi Gobhozi
Acting General Manager:
Corporate Services
039 688 5758
Makhosi.Gobhozi@ugu.gov.za
Ms Norma Grobler
Manager: ICT
039 688 3465
Norma.Grobler@ugu.gov.za
Mr Patrick Mzele
Manager: Fleet Management
039 688 4600
Patrick.Mzele@ugu.gov.za
Mr Arthur Mbhele
Manager: Administration and
Auxiliary Services
039 688 5795
Arthur.Mbhele@ugu.gov.za
Ms Makhosi Gobhozi
Manager: Disaster Management
039 688 2414/6401
Makhosi.Gobhozi@ugu.gov.za
Ms Nokuthaba Gumbi
Manager: Human Resources
039 688 5888
Nokuthaba.Gumbi@ugu.gov.za
Human Resources
Manager: Ms Nokuthaba Gumbi
Email: Nokuthaba.Gumbi@ugu.gov.za
Tel: 039 688 5888
The Human Resources Section provides leadership and works together with other Departments within the Municipality to promote managerial and employee excellence while fostering an understanding and observance of legislative obligations.
This scenario  is critical in building stability in our municipality and ensures that the municipality is optimally resourced and capacitated to fulfil its mandate. The skills and knowledge to select and use effective and efficient criteria and tools to recruit staff, and to capacitate and continuously develop those selected staff, falls within the scope and expertise of human resources division. To be able to not only maintain, but also to develop and improve the workforce, the Human Resources division revises and develops policies, strategies, procedures, and initiatives to ensure that staff perform on a high level.
The Municipality has a staff establishment that talks to the Municipal business and departments are allocated employees according to the functions of each department. The organogram currently has a total of one thousand and twenty-three (1023) positions, and over the past years the Municipality has been able to fill key critical positions in different departments.
The Human Resources Management Services renders a professional support service in respect of the following functional areas:
General Administration
Recruitment and selection and the Induction of newly appointed staff.
Maintaining and monitoring Conditions of Service in terms of the applicable legislation, Bargaining Council agreements and Council policies.
Personnel administration – administration of staff benefits and maintaining employee records including Leave and benefits which are regulated by Collective Agreements and Policies and membership to accredited Pension or Retirement Funds which are compulsory. Along with Leave management, the monitoring and reporting on Leave Management compliance within the municipality. Furthermore, the monitoring and analysis of overtime trends of staff within the municipality with monthly reporting to the Management Committee on the outcomes.
Quarterly workshops are conducted within the municipality to promote professionalism in the workplace.
Organisational Development – The Municipality is currently cascading Individual performance management to levels 2-18. Quarterly reporting is done in respect of all reviews done on a quarterly basis.
Skills Development and Training - Section 68(1) of the Municipal Systems Act states that a municipality must develop its human resource capacity to a level that enables it to perform its functions and exercise its powers in an economical, effective, efficient, and accountable way.
Labor Relations unit – plays a key role in the implementation and maintenance of sound discipline by thoroughly and speedily investigating all allegations of misconduct. The objective of the Labor Relations Unit within the Human Resources Section is to always comply with section 1(d) (iv) of the Labor Relations Act, 66 of 1995 which stipulates that disputes should be resolved quickly and effectively. Strict action is taken to enforce the standards of discipline and service delivery that is endorsed by the Constitution of the Republic of South Africa, 1996. Consistency and fairness form the cornerstone of each, and every disciplinary action taken. To this end, the Labor Relations unit conduct quarterly awareness drives on a varied array of disciplines associated with employee’s code of conduct required within the municipality.
EHSW Unit – assists in maintaining the health and safety system in the municipality and strives to eradicate injuries by ensuring compliance with the Occupational Health and Safety Act 85 of 1993.
Information and Communication Technology
Manager: Ms Norma Grobler
Email: Norma.Grobler@ugu.gov.za
Tel: 039 688 3465
The ICT Digital Strategy for Ugu District Municipality is designed to steer the Municipality towards a progressive digital future, focusing on long-term strategic objectives. This strategy encompasses a comprehensive background, contextual analysis, and understanding of the ICT needs of both internal stakeholders and citizens. It establishes a strategic framework with key priorities and programs aimed  at delivering value to the Municipality and its constituents over the short, medium, and long terms, supported by a roadmap to achieve these objectives.
The 5 value drivers are:
Lower Municipal cost drivers
Provide Revenue
Delivery efficiencies
Realise developmental goalsÂ
Foster citizen engagement
Value drivers are residing at an Organisational-wide and domain-wide level. As such – are at a strategic level.
To realise the use of digital technology and interventions to deliver value – there are value principles that have been adopted to guide the decision-making process relating to digital projects, governance of digital, the measurement of impact of interventions, and full strategic alignment between Organisational strategy and operational goals and objectives with the digital interventions. The key underpinning technology value principles for the Ugu digital strategy are:
Simplify
Integrate
Give pulse / Data Driven
Lower Costs
Cater for the creation of new services.
Over the period of the Digital strategy, Ugu District Municipality will prioritise the following building blocks and 4IR Initiatives.
Connected Infrastructure
Connected Citizens
Connected Workforce
Paperless administration
Data Driven Local Government
Vision - ICT Digital Team:
To facilitate the use of digital technologies within the Municipality, with a focus on enabling Departments to transform operations and promote the use of data to drive decision making.
Disaster Management and Fire Services
Manager: Ms Makhosi Gobhozi
Email: Makhosi.Gobhozi@ugu.gov.za
Tel: 039 688 2414/6401
The Disaster Management & Fire Services Unit is categorized by the Disaster Management Act 57of 2002 as one of the essential services rendered to the community, the district requires a team of competent, qualified, and experienced Disaster Management and Fire personnel, The District Disaster Management is mandated to provide back up support and coordinate functioning of Disaster Management and Fire Services efforts to the family of its local Municipalities to enable swift response, the unit is categorized by the Disaster Management Act 57 of 2002 as one of the essential services rendered to the community and it is now operating on a 24- hour bases as per the constitutional mandate.
The District Municipality is further required in terms of Risk Management register- functional area DM1 - Risk Description: Inability to respond timeously and effectively (internal audits), the call center and control center is a critical component with Disaster Management and Fire Services as it is customed to receive and dispatch emergency calls through the Citi- call system Moreover, Fire legislative provisions recommends critical provision of fire safety. To reduce the number of fire incidents occurring in the jurisdictional areas of responsibility, to limit damage where fires do occur, by ensuring appropriate fire protection facilities (such as early detection and warning systems) are in place, and, to prevent escalation to point where single or multiple fatalities are likely to occur.
Administration & Auxiliary Services
Manager: Mr Arthur Mbhele
Email: Arthur.Mbhele@ugu.gov.za
Tel: 039 688 5795
Secretariat
The unit is strictly an administrative wing of the Municipality through which the secretariat functions for Committees of the District Municipal Council such as Council, Exco, Portfolio Committees, Sub-Committees, and Forums take place namely coordination of meetings, taking of minutes and meeting resolutions for implementation.
The Secretariat unit further serves as both the catalyst and the hub of information or engine room that suitably co-ordinates and records all the proceedings of the decision-making bodies for implementation, organisational memory, and future referencing. The unit’s primary focus areas are:
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Scheduling of meetings (physically and virtually);
Collation of agenda items or reports;
Compilation of agendas;
Maintenance of a Resolutions Register for Council, the Executive Committee, Portfolio Committees, Management Meetings, Sub-Committees and Forums;
Dispatching of agendas;
Attending and taking minutes in municipal meetings and;
All other logistics associated with the administration of council committees.
Registry
Section 13(2)(a) of National Archives and Records Service Act of 1996 states that no public record shall be transferred, destroyed, or otherwise disposed of without prior authorization of the National Archivist. The municipality established a registry unit and implements various methods to improve its records management as well as implementing an electronic document management system, which enables easy access to authorised persons to access municipal information and ensure safe record keeping of municipal records.
In line with the above, the purpose of a registry unit is to provide a support function to the municipality in terms of records and records management. The unit is further responsible for the long term and short-term preservation of records of the operations and decision making of the municipality in terms of legislative compliance.
Main Registry Functions:
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File Plan Compliance
Electronic Document Management System (EDMS)
Manual Records Management
Coordinate and manages related work in respect of the Promotion of Access to Information Act (PAIA)
Coordinate and manages related work in respect of the Protection of Personal Information Act (POPIA)
Training and Awareness associated with Records Management
Archiving
Monitoring and Compliance
Offsite document storage
Messengering Services
Tender Room Management
Auxiliary Services
The administration of a municipality is governed by the democratic values and principles of ethics, efficiency, effectiveness and accountability (Section 195 of the Constitution of the Republic of South Africa,1996). The task of any section within a municipality demands adherence to these requirements irrespective of its size, legislation, importance or insignificance.
Organisations have essential administrative and other pivotal support functions that are not necessarily statutory prescribed but that are necessary in order for organisations to function. In municipalities these functions are referred to as Auxiliary Services.
The primary focus areas of the Auxiliary Services Unit are:
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Building Maintenance
Security Services
Office Accommodation & Office Furniture
Telephony
Office Automation
Facilities and Contracted Services
Base Telecommunication Station services
Security Services
Manager: Mr Mthokozisi Mkhomo
Email: Mthokozisi.Mkhomo@ugu.gov.za
Tel: 039 688 3494
The Security Services Section is vital for providing security services to the Municipality. It is responsible for security services, Â VIP security for the Mayor, Deputy Mayor, and Speaker, and protects municipal assets, office bearers, councillors, and staff at Council properties.
Security Services Vision
The Security Implementation Plan of Ugu District Municipality is a comprehensive, structured framework of policies and procedures designed to attain security objectives. It aims to safeguard Ugu District Municipality against life-threatening situations targeting municipal employees, as well as prevent theft, vandalism, and loss of both physical and financial assets belonging to the municipality.
Externally, the municipality has contracted three Security Service Providers, each focusing on a specific zone:
Zone 1: Area South & Area North
Zone 2: Area South & Area South Central
Zone 3: Area South West
Fleet Management Services
Manager: Mr Patrick Mzele
Email: Patrick.Mzele@ugu.gov.za
Tel: 039 688 4600
Vehicle replacement is the responsibility of the Fleet Section and Ugu District municipality has about 246 fleet vehicles within its Fleet, used primarily for water services provision.
Fleet Management plays a very integral part in the execution of daily activities in the Municipality and is one of the biggest spenders of the operational budget thus its proper management is of utmost importance. Fleet Management involves the following functions:
Identification of vehicles for replacement and disposal.
Repair and maintenance of vehicles.
Licensing of vehicles.
Monitoring fuel usage and vehicle abuse.
Annual verification of vehicles and driver’s licenses; and
Accident management.
Key Performance Indicators
% Implementation of fleet maintenance plan
% Implementation of fleet licensing plan
Number of fleet management committee meetings
% Verification of driver’s licenses and PDP’s
% Availability of service delivery vehicles