Revenue Management
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Direct Contact: 039 688 5730

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Revenue Management unit is responsible for the: 

  • Administration and maintenance of customer accounts and Masterfile. Administration and monitoring of accounts related correspondence received from walk in customers, telephonically and through emails.
  • Maintenance of meter related information, billing of customer accounts for municipal services and ensuring that all municipal revenue is properly recorded.
  • Monitoring the debtor's book, collection of municipal revenue for all services rendered through enforcing debt collection procedures and issuing of clearance certificates.
  • Administration of the Indigent Support program, free basic services and monitoring the Indigent Support Register.